New merchandise (not washed, worn, altered or soiled), suitable
for resale, may be returned for exchange or refund within 14 days of
purchase. If new merchandise is returned within 15-60 days of
purchase, there is a 15% restocking charge - after 60 days, goods
will not be accepted. No returns are accepted on custom items or
clearance items.
To return any merchandise, customer needs
to complete the exchange/return form on the backside of the packing
slip that came with the shipment. Merchandise should be wrapped
securely and returned via U.P.S., R.P.S., or insured parcel post.
All merchandise sold as sets must be returned as sets. A credit will
be issued by the original method of payment, excluding shipping and
handling charges.
A check or money order for shipping and
handling charges must accompany all exchanges. Merchandise, returned
for exchange without a check or money order to cover shipping and
handling, will be charged on customer's credit card or sent out COD
with appropriate charges.
U.S. customers should send returns
to:
Wujido Superstore,
Customer Returns
5400 E. Mockingbird Lane
Dallas, TX 75206
Please allow 2 to 4 weeks on all returns for exchange, refund, or credit.
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